... The benighted fucktards of Citibank's Australia Pacific call center, who seem congenitally unable to follow the instruction "call my accountant for any verification info you need".
I just received the third call on what should be a simple verification process, if only the mouthbreathing cockwits they employ could get it through their heads that I don't deal with any of my own tax information, but let my accountants take care of it.
Now, I understand that to offer a low-cost service to the customer, Citibank have to cut costs at the other end. But why does that mean they need to employ the mentally-challenged? And why does their phone connection have to be so crackly and prone to drop-outs? (I'll tell you why; they're skimping on that too)
posted @ Friday, November 17, 2006 10:29 AM